A few words can go a long way in business

A few words can go a long way in business


AVOID
1- You have to…
2- You can’t…..
3- What is your problem?
4- I’ll try, don’t know
5- I need you to…
6- We can’t do that

WORDS TO USE
1- Will you…
2- Would you…
3- Can you tell me about the problem?
4- Let me find out
5- Will you?
6- What we can do is…

By Alicia Lopez M from Barrington Hills USA.